Agreement establishes referral pathways for international patients, allowing for direct case management and clinician access
Etihad Airways announced today that it signed a memorandum of understanding with Burjeel Holdings, a leading super-specialty healthcare provider in the MENA region, to advance Abu Dhabi’s standing as a global hub for medical tourism.
The collaboration seeks to provide a gateway to world-class healthcare for international patients and expands access to medical services for Etihad Airways employees and their families.
It comes at a time when the UAE’s medical tourism sector is witnessing a notable surge. About $5.4 billion was spent by wellness tourists coming to the UAE in 2022, up from $2.1 billion in 2020, according to the Global Wellness Economy Monitor. The UAE also has the fastest health spending growth rate in the GCC region, expected to reach $30.7 billion by 2027, according to a survey by Alpen Capital.
“This collaboration will streamline medical services for international travelers seeking specialized treatment in Abu Dhabi. The partnership with Burjeel Holdings allows us to provide our employees and their families with exceptional medical care, offering access to some of the most advanced healthcare services in the region,” said Dr. Muntaser Husein, director of health and wellbeing at Etihad Airways.
Establishing referral pathways for international patients
By combining Burjeel’s advanced medical expertise with Etihad Airways’ international reach, the collaboration will support Abu Dhabi’s efforts to welcome more medical tourists and deliver high-quality healthcare solutions. The agreement also establishes referral pathways for international patients, allowing for direct case management and clinician access.
Through this collaboration, Burjeel Holdings will ensure comprehensive healthcare coverage for Etihad’s workforce and their families by providing seamless access to its network of hospitals and medical centers across Abu Dhabi, Dubai, Sharjah, Al Ain and Al Dhafra.
“Joining hands with Etihad Airways strengthens our commitment to positioning Abu Dhabi as a premier destination for medical tourism, offering seamless access to world-class healthcare for travelers and residents alike,” stated Dr. Mohammad Qaddoura, COO, Abu Dhabi Emirate and Oman at Burjeel Holdings.
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Priority access to medical services
As part of the agreement, Burjeel will also introduce health awareness programs and wellness lectures to support employee well-being at Etihad Airways. Additionally, priority access to medical services will be provided, ensuring streamlined procedures and enhanced healthcare privileges for all Etihad Airways employees.
“By integrating Burjeel Holdings’ healthcare expertise with Etihad’s global network, we are creating a seamless system for medical access, high-quality treatment, and unparalleled patient experience. Our goal is to ensure that every traveler, employee, and family member can receive world-class medical care with ease and efficiency,” added Qaddoura.
The agreement builds on Burjeel Holdings’ commitment to expanding healthcare accessibility in the UAE. Last year, the group launched the 24/7 Burjeel Airport Clinic at Zayed International Airport, providing round-the-clock medical support to travelers, airport staff and international patients in need of specialized care.
