Many vendors were engaging in “agent washing” – the rebranding of products such as AI assistants and chatbots without significant agentic capabilities, Gartner said, estimating that only about 130 of the thousands of agentic AI vendors were real.
“Most agentic AI projects right now are early stage experiments or proofs of concept that are mostly driven by hype and are often misapplied,” said Anushree Verma, senior director analyst at Gartner.
“Most agentic AI propositions lack significant value or return on investment, as current models do not have the maturity and agency to autonomously achieve complex business goals or follow nuanced instructions over time,” Verma said.
Gartner predicted at least 15 per cent of day-to-day work decisions would be made autonomously through agentic AI by 2028, up from 0 per cent in 2024.
